Terms and Conditions

Payment & Deposits

Unless otherwise agreed, we will bill 50% of the purchase price at the time of the order placement, with the balance being due when the order is ready to ship. Full payment is required prior to the scheduling of the delivery. Clearance merchandise ND  Floor Samples  must be paid in full at the time of purchase. Payment is accepted by credit or debit cards, checks or cash.  If you order online using our e-commerce portal, full payment is required, so the best course of action is to call us to place the order, in which case, we will send you a secure, electronic invoice through which you may make payment.

Commercial Use

Our warranty is non-transferrable and applies to residential (non-commercial) use only and is void if the furniture is used in what is considered to be a non-household setting, or misused, handled improperly, reupholstered or repaired by any resource other than us or our partners.

Limited Warranty

We warrant our merchandise to be free of defects in material and workmanship. It is your responsibility to notify us of visible defects and variances within 14 days of delivery. Normal wear and tear or damage from daily use, however, is not warranted—for example, fabrics and leathers may naturally fade or deteriorate over time, and cushion cores may soften and lose shape; these normal conditions are not what we consider manufacturers’ defects and are not covered by our warranty.

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Cornelius Showroom
North Carolina

Just a hop, skip, and a jump away from Charlotte, our Cornelius showroom is worth the drive. Come see our latest collections in a beautifully restored cotton mill. Look through hundreds of leathers and fabrics and work with our dedicated team to get the details “just right”.

Exterior of COCOCO Home Charlotte
19725 Oak St #5
Cornelius, NC 28031
+1 (704) 892-6680
[email protected]

APPOINTMENTS PREFERRED
For appointments during off hours please contact
[email protected]
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday By Appointment